As each dress is made by hand we recommend that you care for them by hand as well!
Gently wash separately in cold water and hang to dry. To reduce impact and preserve the texture of cotton, we highly recommend using gentle, natural, biodegradable soaps.
Due to the handmade nature of our products please be aware that color transfer may occur. Avoid direct sunlight when drying. Once dry, you can twist and store your dress in the provided dust bag, as it was delivered, to accentuate the crinkled fabric effect. Steaming your dress will remove this effect, and we do not recommend it. Do not dry clean.
We focus on ethical small batch production with local makers, and ship all packages from our design studio in Yucatán, Mexico. Because of this, craftsmanship and processing time for standard orders typically take up to two weeks.
Please check our FAQ page for additional information regarding International Shipping and Expedited Delivery.
As each garment is handmade and individually hand-dyed to order by local artisans, we currently only accept exchanges.
All exchanges are subject to review and must be returned as shipped, with tags on, and in perfect unworn condition, postmarked within 7 days of the delivery date.
Please note that shipping and duties fees are non-refundable. We do not offer returns/exchanges on orders placed outside of the U.S. or Mexico at this time. All sale items and custom orders are FINAL SALE.
It is our mission to ensure that all of our customers feel comfortable in our designs! As each of our garments is made to order, please Contact Us with any questions or special requests, and we will do our best to accommodate.